Terms and Conditions
Prices
All prices as shown in the Price List are effective with the date printed on the cover and supersede all other published price lists. As DST, Ltd. is subject to price revisions from suppliers, we reserve the right to change prices without notice.
Design Fees
Design fees and payment for receipt of detailed drawing are non-refundable and payable in advance. Premier Source CAD drawings will be released upon placement of order and deposit.
Payment
Payment in full is due with placement of orders for in-stock product. For custom orders, or orders with lead time, one-half of the total cost is due at time of order and the balance prior to shipment.
Product Specifications
Because of ongoing product modification and improvements on the part of manufacturers we represent, information in this brochure is subject to change without notice.
Cancellations
Items ordered are not subject to cancellation. Should cancellation be required and if it is possible to do so, Customer agrees to be responsible for any and all charges incurred, including a 25% restocking fee and related administrative costs at $75 per hour. Design deposits and custom orders are non-refundable.
Shipping
DST, Ltd. reserves the right to select the most appropriate mode of shipment from point of origin.
Delivery
DST, Ltd. responsibility ceases upon delivery of the products in good order to the carrier. Delivery to the carrier shall constitute delivery to the Customer. Customer is responsible for off-loading of product.
Claims
Upon receipt of shipment, any defect, error or shortage ascertainable by inspection must be made in writing within five business days.
Installation
DST, Ltd. is not responsible for the means, methods, techniques, sequences or procedures of construction selected by the Contractor, or for any failure of the Contractor to comply with laws, rules, regulations, ordinances, codes or orders applicable to the Contractor’s furnishing and performing his or her work.
Returns
No returns will be accepted without a Return Merchandise Authorization from Duncan Stuart Todd, Ltd. Please coordinate returns by phone at 877 832 6898 before returning any product. Returns of merchandise are subject to a 25% restocking fee within 30 days of purchase. Shipping and handling costs are non-refundable, without exception. Products must not have been used. Returns must include all original packaging along with product literature and other paperwork. We reserve the right to refuse incomplete returns. No returns are accepted after 30 days of purchase.
Sales Tax
Applicable in the State of Nevada and where required by law.
Warranty
PrepAir products and Duncan Stuart Todd, Ltd. products carry a 1-year warranty on all parts. Other products are subject to the appropriate manufacturer’s warranty.